To recover access to an Altitude Angel account, you can reset your password using the instructions below:

  1. Goto https://www.altitudeangel.com/Account/ForgotPassword
  2. Enter the email address you registered with, eg. hello@altitudeangel.com. 
  3. We'll send you an email, to that address, with a special link in it that you can use to recover access to your account and set a new password


NOTE: For security purposes, we won't tell you whether the email address you've entered matches one of our user accounts. Instead, if we do find a match, we'll send an email to that account. Emails normally arrive very quickly, within a minute or two, but in rare cases can sometimes take a little longer. Don't forget to check your junk or spam email folders if it still hasn't arrived after an hour, and if you're still having problems after following these instructions, please get in touch with us at hello@altitudeangel.com and one of our friendly team will be very happy to assist.